Introduction
This Privacy Policy explains how sobha builder (“Company”, “we”, “us” or “our”) collects, uses, stores and protects the personal information of users (“you”, “your”) who visit or use our website and associated microsites related to Sobha projects. By accessing or using this website, you agree to the terms of this Privacy Policy.
Information we collect
We may collect the following types of information when you interact with our website or submit an enquiry form:
- Contact details: Name, mobile number, email address, city and preferred project.
- Project preferences: Budget, configuration, location preference and any notes you submit.
- Technical data: IP address, browser type, device information, pages visited, time spent and cookies/analytics data.
You may choose not to provide certain information; however, this may limit your ability to use some features or receive project details and follow‑ups.
How we use your information
Your information may be used for the following purposes:
- To contact you regarding Sobha projects, offers, pricing and site visits based on your enquiry.
- To arrange call‑backs, virtual or physical meetings, and property consultations.
- To share project brochures, floor plans, payment plans and other relevant materials.
- To improve our website, marketing campaigns and user experience through analytics.
- To comply with applicable legal or regulatory requirements.
Sharing of information
We do not sell or rent your personal information to third parties. We may share your information in the following limited circumstances:
- With Sobha Limited, its authorised representatives, and associated sales teams, solely for the purpose of processing your enquiry, arranging site visits, and facilitating bookings.
- With trusted service providers (such as CRM, SMS, email or digital marketing platforms) who process data on our behalf under confidentiality obligations.
- When required by law, regulation, court order or competent authority.
Channel partner disclaimer (important)
This website is owned and operated by sobha builder, which acts only as an independent real estate and channel partner for Sobha projects and not as the developer/builder.
- All project information, images and specifications are taken from publicly available sources or from the developer’s marketing materials and are subject to change without prior notice.
- All bookings, allotments, agreements for sale and handovers are handled solely by Sobha Limited or its authorised entities as per their process and documentation.
- Users are strongly advised to verify all details, including RERA registration, pricing and availability, directly with the official Sobha website or sales office before making any purchase decisions.
Cookies and tracking technologies
Our website may use cookies, pixels and similar technologies to:
- Remember your preferences and improve navigation.
- Measure traffic, campaign performance and user interaction.
- Serve or optimise ads on third‑party platforms.
You can control or delete cookies through your browser settings, though some features may not function properly if cookies are disabled.
Data security
We use reasonable technical and organisational measures to protect your personal information from unauthorised access, alteration, disclosure or destruction. However, no method of transmission over the internet or electronic storage is fully secure, and we cannot guarantee absolute security.
Data retention
We retain your personal information only for as long as necessary to fulfil the purposes outlined in this Privacy Policy, or as required by applicable laws and regulations. When data is no longer required, it is deleted or anonymised in a secure manner.
Third‑party links
Our website may contain links to third‑party websites, including the official Sobha websites and other property portals. We are not responsible for the privacy practices, content or security of such external sites. You are encouraged to review their privacy policies separately.
Your rights
Subject to applicable law, you may have the right to:
- Access the personal information we hold about you.
- Request correction or updating of inaccurate or incomplete data.
- Request deletion of your data, where legally permissible.
- Withdraw consent for marketing communications at any time.
To exercise these rights, please contact us using the details provided below.
Changes to this policy
We may update or modify this Privacy Policy from time to time to reflect changes in our practices, legal requirements or website features. The revised policy will be effective from the date it is posted on this page. You are advised to review this page periodically.
Contact us
If you have any questions about this Privacy Policy, or if you wish to update or delete your information, you can contact:
sobha builder
Address: Shop no. 55, Dream Homes, Sector 5, Wave City, Ghaziabad, Uttar Pradesh 201010
Phone: 97118 59999
Email: info@sobhabuilder.co